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Shipping
and Billing
Most orders for In-Stock items begin the order process
as soon as your online purchase is completed. Your
In-Stock item will be shipped once the item is located
in stock, your payment is approved, and the receiving
address is verified. You will not be charged for any
item until it is shipped to you. Delivery of your
items can take anywhere from 3 to 8 full business
days, depending on your location.
Returns
Returns for purchases made at davekny.com must be made within 30 days of purchase. When
shipping a return, you must include the original packing
supplies and receipt. Be certain to save copies for
your records. Shipping and handling costs, gift box
costs and other charges are non-refundable. We will
not accept CODs or third-party billing for returned
merchandise.
You can expect a refund in the same form of payment
originally used for purchase within 30 days of our
receiving your returned product. Your refund will
include the cost of the item, plus any applicable
sales tax, minus a 20% restocking fee. For items being sent to our Returns department,
please be sure to ship your item by insured, traceable
mail. This service is offered by UPS, USPS, and other
carriers. Please include a note with your address
and daytime phone number along with your instructions
and a copy of your sales receipt or packing slip,
and send to:
DAVEK
Accessories, Inc.
P.O. Box 250877
New York, NY 10025
Davek reserves the right to modify its exchange and
return policy.
Privacy
Policy
We use the information customers provide when placing
an order only to facilitate shipment of the product
and to confirm delivery. We do not share this information
with outside parties except to the extent necessary
to complete that order. For each visitor to our Web
page, our Web server automatically recognizes no information
regarding the domain or e-mail address. We collect
the e-mail addresses of those who communicate with
us via e-mail, aggregate information on what pages
consumers access or visit, information volunteered
by the consumer, such as survey information and/or
site registrations. The information we collect is
used for internal review and is then discarded, used
to improve the content of our Web page, used to notify
customers about updates to our Web site, or not shared
with other organizations for commercial purposes.
With
respect to security: We always use industry-standard
encryption technologies when transferring and receiving
consumer data exchanged with our site, We have appropriate
security measures in place in our physical facilities
to protect against the loss, misuse or alteration
of information that we have collected from you at
our site.
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